Proudly serving a vibrant customer base since 1991, Hero Outdoors has ample amount of store space and carries an enormous selection of product. Whether your interests are in great military surplus, shooting sports, survival and the outdoors, military driven fashion or that hard to find military collectible you will find something to excite your interest. Well known to the Law Enforcement, Military Cadet, Scouting and Paramedic communities, a large inventory of gear and accessories for these fields is always available.
Family owned and operated for 3 generations in Oshawa,Ontario, Canada our dedicated staff is always on hand and we look forward to meeting you.
Hero Outdoors is a division of Hero Army Surplus INC.more...See more text
I must say that my dealings with this company have been POSITIVE to date. I have placed a few orders with them and all has gone well and the products I received were as described in there advertisements. I recently purchased Army Boots from them and they were in Great Shape. I have talked with customers service over one order and all was quickly and politely delt with. Hero Outdoors will be a place I will shop at again.
The online shopping experience was very negative.
Hero Outdoors has good pricing and I always try to encourage Canadian companies. So I placed an order for some paintball gear a month before I actually needed it. I did not get the order in time.
When I called the store to follow up on my order a week after placing it, I was very politely told that it could take up to 2 weeks for them to ship items. I figured I had enough time and could wait. At the two week mark, I called again and was given t
Well, this company have no morals, they will bluntly lie to your face about how they process
your order,
They will say that it’s getting shipped from the “warehouse” which I feel that it doesn’t exist, I ordered on April 16 and my order “didn’t process till the 26 of April”
I called Eberlestock, even them, told me that they are a NIGHTMARE TO DEAL WITH! And they are the worst company that they ever have to deal with,
you can call eberlestock and asked them about Herooutdoors they will tell
Sold a gun that had multiple things wrong with it. I bought it brand new for 150 dollars. Took it home. Used it for about 2 mins then stopped working. I took it back to the store. He made me replace about 3 things including the mag and two other things on the inside. At the end of the day i had spent 350 since i couldnt refund it. His excuse was “shouldnt have bought a cheap gun” when i specified i was on a budget. Why sell a gun when u know it doesnt work...
DO NOT PURCHASE ONLINE FROM HERO OUTDOORS. After asking 3 times to have my order cancelled, they fake shipped my order when they didnt even have all the items in stock yet, when I called them on it they still refused to refund my money.
