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Too much attitude, too little quality
waiter doesn't understand proper english, bad service and to much attitude, the salmon sashimi was warm, i ordered two plates of sushi they give me two pieces. I asked for 10 pieces of fried scallops they give us 25. Lastly hear this out the scallops werent even scallops, they were preserved crab meat fried!!!! GET ME OUT OF THIS PLACE SO BAD!!!!
I went out to dinner with a couple of friends on Saturday and this is the first time I went for dinner there. I have been here for lunch but for the bento boxes. The AYCE at Akina is not that great. The white tuna was horrible, it came out mostly frozen and we didn't want to eat it. When we told one of the waitressed they ignored us and wouldn't take it away. It eventually thawed and we had to eat because we didn't want to get charged for wasting food. Also, we ordered beef sashimi and it never showed up. If you don't have it, then don't put on the menu! Another thing that happened was that happened was a friend came late and he couldn't eat seafood so he ordered 10 beeff skewers and they gave him a funny look. Then he came back and said last call so he ended up ordered 20 more beef skewers and they gave him dirty looks and were like shocked. All of the waiters and waitresses were looking at him. He's a grown man he can eat a lot. Overall, I would not come back to this place for dinner or AYCE.
SERVICE IS HORRIBLE. service ratings deserve a ' - 10 ' food is decent The owner of the place and the waitresses have the worst attitude possible. First, orders are always missed or cut to the minimal, so you'd have to constantly reorder the food again. Second, if they spill water over you, they dont even apologize nicely, doesnt even give napkins for you to clean it up unless requested. Third, one of the rib orders was very salty one time, the owner would be like 'DONT ORDER IT THEN'. *Very rude manner* One time, the waitress was angry at us because she made a mistake listening to our order and we told her to fix it. So she thought of a way to get back at us. Some of the food still hasnt come yet, so we asked her to check on it. So she said we ordered the food after the 'last call' BUT we clearly ordered way before it and she missed the order. So during an argument with her the missing food came. So she was very embarassed and still tried to argue through. I use to like this place because food is decent, but after many chances I gave this place. THE ATTITUDE OF THE PEOPLE THERE GET WORST AND WORST. SO I WILL NOT COME HERE EVER AGAIN. I WAS SO FRUSTRATED THAT I CREATED AN ACCOUNT TO WRITE THIS REVIEW. I AM SERIOUS. IF YOU ENJOY FRUSTRATING DINNERS THIS IS THE PLACE FOR YOU.
don't listen to people that complain about some people in their group not being big eaters and complaining about sitting at separate tables, because they don't want to pay for all you can eat and get separate dishes for some. all you can eat is $11 at lunch, the smallest thing on the menu is around $8, whats $3 more dollars per person. They also don't understand all you can eat. Most all you can eat restaurants wont allow it because quite frankly people cheat. I've been there more than a few times. I was there with my parents. I told them my mother will take a bento box, they said she has to sit at another table, with a little quick thinking, I told the waitress that we are reliable and honest people and we will not break their rules and if it was okay for my mother to sit at the same table and they said that would be fine and we stuck to our word. On that note you don't come to an all you can eat place if you don't want all you can eat. The Menu is amazing, I've been there a dozen times and still haven't had everything on the menu. If you like Unagi (Eel sushi) which is usually expensive, you can get all you can eat. Try the fried fish, its actually Black Cod which is a delightful sweet tasting fish. They have cooked stuff if raw is not palatable. The Garlic Beef skewers are amazing. Rule #1 of buffet eating try to stay away from rice and noodles, its going to fill you up quick. The beef roll is exquisite. I found the service there to be exemplary considering there is only 2 sushi chefs and the place is usually packed. Most of the staff speak little English so sometimes they might mix up orders but its not big deal, they correct it. The best thing to do is tell them the ITEM# not the ITEM name. You try to learn another language and see how well you do... They include 10% gratuity on the bill so you don't have to tip but usually we leave a little more because minimum tip anywhere else is 15%. Don't waste food. Some people will go there and order sushi and not eat the rice, its called sashimi people order sashimi not sushi if you are not going to eat the rice, its wasteful, there are African children starving and would love rice, don't complain about being charged for half eaten food. if you order it you should eat it. I took my family from the USA there and they are used to eating all sorts of food because New York is the food capital and for their stay in Canada they went back 3 more times. Its the best all you can eat place i have been to.
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