Telegraph Journal

Good Morning - I am writing on behalf of my mother. My mother lives in St. Stephen and is 80 years old. She has been a loyal customer. This week I have been home with my mother as her only son, my brother, has passed. Being home I have learned that my mothers newspaper comes at random times in the morning hours and is thrown in various spots. Yesterday after several trips outside looking for it I located it in the afternoon under a vehicle.

Cannot cancel subscription once started. Dont do iit.cancelled auto-renewal. Talked to Customer Service. And it keeps charging me.

I cannot get reliable delivery. Almost on a weekly basis I will miss the paper one day then get two the next and then one day with no paper at all. Calling their customer service line is very frustrating and when you do get someone, nothing changes. They must pay their delivery people more money.

big rip off! lately the paper should be priced out at 25 cent. the paper is so small and lacking so many parts that it used to have. customer servive is beyond horrible!

the on line version is terrible. It is difficult to choose the paper, difficult to find articles, difficult to read articles. Very user unfriendly. On days when there is no paper, it is frustrating to spend an hour on line simply trying to read what is available. Much easier to go to another news source..........definitely more fun and less frustrating.