My just over 2 yr old GE oven stopped working. It wasn’t under warranty and I called Platinum to come have a look. This was a week before Christmas dinner at my place. They came the next day! For some reason my oven just started working again. Christmas was back on! Due to not being able to diagnose the problem it stopped again in March. After fighting with GE, Platinum advocated for me and managed to get a bunch of parts from GE for all my trouble and had them in and the oven fixed. Read more
We are a fully Mobile Garburator Service covering the Fraser Valley area and Tri-cities. We are the Factory Authorized Warranty Service agent for Insinkerator and Waste King Produc...more...See more text
My garburator, which I had installed myself, was no longer receiving power. I spoke with Jim on the phone, after confirming I'd done some basic troubleshooting he suggested checking that the internal wiring hadn't come loose, as 90% of the time this was the case for my particular problem. Sure enough, after I re-stripped a wire and reconnected everything, the garburator was again. Jim offered his expertise free of charge over the phone, and saved me a potentially expensive service call!Read more