As Canada’s leading integrated freight, parcel and logistics solutions provider, we have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefit our customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, our customers can count on best-in-class service and support from Purolator, wherever they are. We deliver services and solutions critical to Canada’s busiest urban centres. We deliver promises. The promises our customers make to their customers. From timely, dependable package delivery to integrated distribution solutions, we are well-equipped with the size, experience and expertise to meet the sophisticated, high-volume demands of our customers and deliver their promises.
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cela fait 2 jours je suis senser avoir mon colis mais pcq je travaillais lors du passage (pcq cetais senser etre la journee dapres quand javais conger) je nai pas de notice aucun mail me disant ou mon colis est jai du rechrcher moi meme avec le numero de commande sur les sites internet de poste canada et purolator de plus ils non pas renvoyer la 2e journee pcq c leurs nouvelle politique et maintenant ils sont fermer pour la fds une vrai joke
Cela fait quelque fois que lors de la livraison, je ne suis pas à la maison pour recevoir mon colis. A toutes les fois que j'ai contacté le service à la clientèle soit pour une 2ieme tentative de livraison ou changer de comptoir de service, ce fut fait sans problème. Je suis sasisfaite de leur service.
This company is the worst. Package was sent and delivered to a pick up location 12km from my house. No one on the phone can help me. Oh and I have 48h to take a 2h public transit at their convenience to pick up my package otherwise I don’t get what I paid for.
This is the second time it happens
last friday, 24/11/17 I was called and told me that they will deliver my package(TV) before 3pm, I don't wanna miss that delivery because I know it wont fit on my car. I went home early and had under time from work. waited too long at home but no delivery until night. Early morning my friend who works night shift passed me notice for pick up, time indicated 16:24. I thought gonna save time but it cost me more and lost 4 hours from work. I will complain to the management on Monday.
Drivers almost never ring and leave notice card and then they have a new policy that they won't attempt a delivery next business day.
If I was this incompetent in my job I would be fired.
