Jack's Family Restaurant

My favourite at this Restaurant is their Roast Beef Au Jus Sandwich. The last two times I ordered it was surprised they reduced the amount of Roast Beef and the Jus is different and has no flavour.

Do not bother coming here

It was very nice and clean inside. When we were greeted by the hostess she was yawning, must of been up late the night before. I would say not a good first impression. I watched her the entire meal and she continued yawning. I am sure she did not want to be there. We ordered the food, the waitress was good, when it arrived the toast was cold, ham had no flavour , and the sausage looked like mush inside a casing. I guess the reason people like it here is because of serving sizes. I definitly will not be back. There are better places to go for a good meal

Perfect Breakie

Hands down - the best place for Breakfast in Kitchener Waterloo. Fast, Friendly service. Great spot for a business lunch as well. My favorite spot.

Truly Disappointed

I found this place a true disappointment. We can understand a wait for seating, as we were 7 people (two separate families with young children). We waiting 45mins, finally someone comes out (were were the only people waiting at this point and it was getting close to 7:40pm), said the table was paying and it'll be available shortly, 10mins later after that seated. We got seated, orders were taken quickly. Our side of the table ordered garlic bread, which came out before the drinks were served. Drinks had to be asked to be refilled, plates from the garlic bread not taken away and left there at the end of the table. On a plus side, kids got their food first. I ordered the liver and bacon, very underseasoned and I love liver and bacon as a treat when eating out. Food was okay, but nothing spectacular. Slow to get drink refills, slow to bring the check and even the ice cream to go had taken a good 5mins to be brought to the table. We didn't bother to tip, we didn't even get asked at any point during the meal if everything was alright. Won't be back again.

I used to like Jack's before the menu changed

I used to love this place, for their burgers. Then they changed their menu and their burgers are not as good anymore, not sure what happened? They charge a dollar to add their signaure djon sauce too, this sauce used to come with the banquet burger in the old menu. So I am not fond of them as much because of their changes. I hate when restuarants change a good thing.