Calforex Currency Exchange
4.6/5
Details
Information
Reviews
Location

Products and Services

  • Selling Foreign Bank Drafts,
  • Travellers Cheques,
  • Bakers Retail,
  • Outgoing Wire Transfers,
  • Usd Bank Drafts,
  • Silver Maple Leaf Coins,
    • Travel Services,
    • Incoming Wire Transfers,
    • Immigration Services,
    • Maple Leaf Gold Coins,
    • 90 Currencies Available,
    • Wire Transfers To USA,
    • Buy Back Program,
  • more...
  • less...

Brands Carried

  • Travel,
  • Money Exchange,
  • Best Rates,
  • Foreign Currency Exchange,
  • Currency Exchange,

Languages Spoken

  • English,
  • French,
  • Spanish,

Getting There

  • 3rd Floor Mackenzie King Bridge Entrance,
Location
Esri, TomTom, Garmin, FAO, NOAA, USGS, © OpenStreetMap
50 Rideau St Suite 350B, Ottawa, ON K1N 9J7
Useful Information

Opening Hours *Holiday hours

Friday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Verify with Merchant

Methods of Payment:

Ratings & Reviews - Calforex Currency Exchange

How would you rate this business?
4.6/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
11
0
0
2
0
    Sort by:
    Language:
    letang91
    By

    The customer serv...

    The customer service is excellent,and they always have a large variety of currencies in many different denominations making it easier to travel with Cash. The two girls who served me Saturday were friendly and knowledgeable and made buy foreign currency extremely easy.

    Are you the owner? Reply or Contact YP
    jletang
    By

    Amazing service, ...

    Amazing service, great rates and a friendly staff! I will definitely be using their services again! Highly recommended!

    Are you the owner? Reply or Contact YP
    Globetrotter
    By

    Great fast service

    They have fantastic rates, much much better than the bank. Also they carry a good selection of Foreign currencies including South African Rands. I was impressed by their efficient service. I wish they had other branches in Ottawa.

    Are you the owner? Reply or Contact YP
    ejdirst
    By

    personal information

    I was not impressed with the reception I got at this business. I wanted to exchange some USD. A notice stuck on the wall said that personal data had to be supplied if more than 3000 CAD were involved. Not wanting to spread my personal information around, I asked how many USD would keep me within the 3000 CAD limit. Thereupon, I was told that I would have to provide my data no matter what. I said: "even if I exchanged 5 dollars?" The answer was a curt "yes". I did not like this attitude and went elsewhere.

    Are you the owner? Reply or Contact YP

    Business Reply March 27, 2014

    May I first apologize in the delay in replying to your concerns. Customer Service is paramount at Calforex and we strive to be courteous and professional at all times. As the Branch Supervisor, may I offer apologies on behalf of my staff for not informing you of the policies and procedures in place at Calforex in regards to client identification. Calforex strictly adheres to federal legislation and the guidelines implemented by FINTRAC, Canada’s Financial Intelligence Unit. As signage posted indicates, Calforex is required by law to verify the identity of individuals conducting transactions at or above $3000. In compliance with this legislation, Calforex cannot make any suggestions for transaction amounts that would allow an individual to avoid the client identification threshold. Our staff is trained to abide by both federal legislation, and company policy but our adherence should not have a negative effect on our customer service experience.

    LEYLAEAGLES
    By

    Easy Breezie Travel!

    I went to Calforex located in the Rideau Center in order to purchase American Dollars. I went to my bank and a few other places to see what the rates were, and to be honest Calforex offered the best rates, it was the only place that offered a reasonable price, allowed me to choose a variety of denominations, and even offered great advice for the condition of the bills since I was travelling abroad. I wouldn't have personally thought of it, but I'm glad the staff there did. Everyone was very kind, and were all very helpful, they were switching bills around and helping the person who was serving me to get the perfect bills, this doesn't always happen, but I'm really glad people like this still exist. I almost forgot! The rates with banks and other places were insane, it was anywhere between 20-70$ difference. A piece of advise anyone that travels as often as I do, go there! These people really know what they're talking about, they don't treat you like a number, they treat you like an actualy human being!!!! Thank you Calforex! Much Love :-)

    Are you the owner? Reply or Contact YP

    Get an opinion about this business!

    Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

    Contact this business
    Close menu