On our first (and last) visit to the Belfast lounge, my wife and I both ordered fish. The fish was "off" and had to be sent back. The waitress was very apologetic but the manager was just the opposite. He was completely indifferent - no concern, no apology, no nothing. He wouldn't even come to our table (he was at a nearby table), but spoke through the waitress.
Need;less to say, we wont be back
Great food, great atmosphere, and great service. Thanks to our wonderful waiter, Mike. He is the greatest, very attentive, and very polite. I would definitely go back. Ask for Mike if you want great service.
I visited the Belfast Lounge last night (March 13th) to celebrate my friends birthday. The pub is very nice with beautiful woodwork! The service was awesome, the wait staff were very friendly! Two of us had the Red Snapper and the other had the 16 oz Prime rib. The food was AMAZING, very very tasty!!! We had a great time and an excellent meal. We will definately be returning to The Belfast Lounge in the very near future!
I would justlike to add to FFD's review.
I was also in this party of 15.
When we first entered the pub, our waiter told us there was not adequate seating for our party. Again the restaurant was empty aside from 2 tables with customers. We saw a section of tables along the side wall that would suit us just fine, and with a large huff, and pestered tone in his voice, he said "fine" and sat us.
Instantly we felt his lack of desire to serve us. There were many sighs, and agreeing with FFD, he made it very known that he didn't want to tend to us.
We were looking to spend money, which I think would be welcomed on a Saturday night in a nearly empty pub. We wanted drinks, food and most importantly, to feel welcomed like you do during your average pub experience. It was a great opportunity for tips that was completely dismissed.
We were being treated like a rowdy group of teenagers even though we were a very well maintained, well mannered, quiet group of 30-somethings.
We did our best to make it easier for the waiter. We were very curteous to him and agreeing to lump some of our bills together. Even this didn't seem to be enough to allow him to want to serve us.
He did indeed point and scowl at us from behind the bar area while discussing his frustrations with a co-worker. When ever he came to bring us our orders, his eyes would roll and a large sigh would escape his lips.
The lady that took over for him when he became to flustered did well in trying to recover the service. However, his presence around our table still made us feel uncomfortable.
After one round of drinks, and a few people finished the food they had ordered, we were presented with our bill. We did not ask for it, but took the hint that we were no longer welcome.
We did not see the hours that the pub was open. Perhaps it was closing time? None the less, they should have told us and not made us feel that we were being kicked out.
Now, on a good note, the prices were fair, and the food looked quite appetizing. The physical atmosphere was appealing, but again, not what we expected for sign that said "pub and lounge" on it. It's just a shame that the rest of the atmosphere was so cold.
Sure, we were a little out of place here, but we still deserved the service that everyone else on this review board recieved and loved.
