Adil was very helpful and knowledgeable. He paid great attention to detail and was never pushy. Thank you to everyone at the Ink Factory for making my experience so positive.
Do not buy from this disreputable company. They don't stand behind the ink cartridges they sell. Bought 4 of the HP compatible cartridges for my printer and changed all 4 cartridges, but printer did not work. Two of the compatibles did not look the same as originals. Company says the printer has the problem and not the cartridges and to add to it they tell me that if I had bought HP originals they would have given me a refund. BAD CUSTOMER SERVICE.
I was at The Ink Factory today to send 2 packages. Tas was extremely helpful in packaging my things and making sure that everything was done right! He took the stress out of getting the packages to my daughter on time. I have used this company many, many times and always have great service.
The customer service was excellent! I was impressed with how well the ink performed on my printer, and the catridges were priced at a low cost! I recommend coming to this store for any printing needs.
