Revel Room Restaurant & Lounge invites you to their dining room. They are open nightly from Tuesday to Sunday and are conveniently accessible by public transit but also by bicycle. They are in a dynamic surrounding known for its nightlife.
It is clear why the service is very poor at Revel Room, it is lead with the poorest standards of customer service. The conflict resolution skills coming from management was childish and unprofessional.
The service team had a very hard time communicating amongst each other and made NO effort to clarify, problem-solve, or apologize to their paying guests about our experience.
Unfortunately, I will not be coming back despite the band’s good vibe and musical talent.
Great place with good blues music and delicious food. Saint-Louis dishes like ribs are great. Cocktails are very nice, and you can give a try to the special one, suggested by the barman on the tab. If you want to have a nice view on performer while eating or drinking, go on up floor in front of the scene.
My wife and i recently gave Revel Room a go on one of our date nights. Boy were we ever impressed! The service was friendly and efficient and the room was cozy and interesting. The food was fantastic, the menu was not huge but the the selections were all so interesting that it made a selection difficult. Whats better is that what we did choose lived up wot its billing on the menu. The beverage lists were varied and interesting as well. Well worth the money and a great experience in Gastown's ever burgeoning culinary scene.
