I agree with the comment on being rude. I tried to make a reservation since I was heading into town for a wedding. When i asked to book I was told to call before I needed a taxi then I explained I was advised to call in advance since there was a wedding in town, the "dude" on the phone said "well we don't do that so you'll have to call and take your chances". Seems very unreliable and dodgy. Guess that's what you get when you have zero competition.
Although the only cab driver in town during my stay, Mike was very helpful in recommending restaurant and beaches to go, and never took longer than 10 minutes to pick us up.
We were staying in Tofino and found the cab driver exceptionally helpful and funny, he recommended places to eat and things to do and was willing to accommodate our needs. What great service!
The dispatcher was so incredibly rude!
We are out of towners, and we wanted to book a time for a cab to dinner... Called to inquire about what the proper etiquette was to do so, and were met with such rudeness that we ended up having 1 of our party of 6 to DD us, so that we were ensured we got to and from our night out.