By GeoffW554412
November 19, 2016
Do not buy from La-z-Boy in Kelowna. They DO NOT stand behind their product. We have flawed chairs and they refuse to do anything. When we took the photos of the chairs in, three different employees all agreed there was a problem. They agreed so much that they agreed to replace the arms but when the new arms arrive they have the same problem. Now Ben - apparently General Manager and owner according to him - refuses to do anything. I would post his photo but he would likely sue
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