Dropped my jacket off because I leave for New York on Tuesday. They told me my jacket would be ready on Monday the week prior. So I call Monday morning to confirm time and she said 5 pm. Then I call around 4 to confirm because I just had a tailer tell me she didn’t finish my pants AND I live 40 min away. And she told me to stop calling her and that if she said 5, it means 5 and then hung up on me.
Almas goes the extra mile in handling my Mothers Drycleaning while she is in a Senior Facility. She drops off and picks up to St Albert Residence and has not charged anything for this service. They do Quality Work and are Honest Hard Working People. The Negative Review that is before mine sounds like a 1 off. After 25 years of service and only one error ... well in my book if this is accurate this should be forgiven. Thanks Almas, you have my business for life.
If I could give this business a zero rating i absolutely would. After many years of happily bringing my dry cleaning to Sturgeon “Professional” dry cleaning, they have lost my business. They shrunk a dress I wore once. The owner told me sometimes they follow the washing directions instead of actually dry cleaning them.... to which I responded that I pay for dry cleaning, not machine washing. I allowed them to try and stretch the dress out (twice), giving them the benefit of the doubt. When I had
