Welcome to Co-op Taxi, Edmonton's #1 taxi service provider! Being the largest fleet in Edmonton enables Co-op Taxi to provide prompt pickup. With the best-trained drivers, the lowest flat rates, corporate discounts, delivery options & more! Co-op is the fleet of choice for both drivers and customers.more...See more text
I caled at 8 and was answered right away. Was told my can would be right away to 20 min.
Ok, sounds fair.
But 40 minutes later when I called back, after being on hold for 15 minutes, all I got was 'we were down' as if that is supposed to make me feel better.
She was angry and mad at ME instead of being sorry and apologetic that I am suffering as a result of their service failing.
I don't care what happened but basic customer service is more important!
After being on hold for 5 mInutes I called another company, and left with them before these guys answered the phone. Id have not given any stars but one is the minimum. For a company supposedly oriented on customer service, I received none, not evn bad service, just none.
