Front end staff are extremely impersonal and cold. I showed up 5 minutes early to my appointment. Receptionist insisted I was 1 hour early. It was booked 1 year ago and I even had a confirmation call 2 days prior. Very unprofessional.
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Front end staff are extremely impersonal and cold. I showed up 5 minutes early to my appointment. Receptionist insisted I was 1 hour early. It was booked 1 year ago and I even had a confirmation call 2 days prior. Very unprofessional.
VERY rude reception!!! If you work in customer service of any kind--but especially medical, you need to be great with people and have high Emotional Intelligence! If you arent good with people &/or dont have high emotional intelligence than you need to find another job!! And the receptionists at Dr. Savage optometry off Elbow drive in Calgary are VERY rude! I dont understand how they still have a job! I cant comment on Dr. Savage as I have never seen him.
First time in this office Staff extremely rude. Drove across the city for my Moms follow up exam. Was told I could not wait in their expansive waiting room, where there were many many many open chairs. This is not a welcoming office in any shape or form. It felt like stepping back in time. The Dr may be skilled but the staff are absolutely dismal.
Some of the worst treatment I have ever had in a so called “professional” office. My dad goes here. He drives in from High River and my husband and I, who live in Calgary meet him there and I drive our car to High River and my husband drives dad in his car back to High River then my husband and I drive back to Calgary. My husband was told he would have to get out because the office was too full, so he had to sit in the car... I have more negative comments but am out of room... go elsewhere..
Dr. Savage is excellent, office staff is terrible-rude, short, unprofessional! I have NO idea if he knows how his staff treats people! I came in with husband, went out to the car and was then not allowed to join my husband, eventhough I could SEE him sitting there! I came to pick him up and was DENYED entry because I had two children with me. I asked why, she whspered some people arent ALLOWED to be around children. Really? I thought I heard wrong and asked pardon, she repeated it. Seriously?
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