Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.more...See more text
Disgusted with the service, one rude delivery driver being a jerk broke the fridge and I had to wait 3 months for a new one. Then when I was told what day it was coming I got a call to set up delivery days away... never purchasing anything again. This was St. Catharines Brick.
I went shopping for a TV at the Niagara Falls location and Marzanna was very knowledgeable as well as kind and prompt. I decided to buy a TV based off of all the information she gave me. Thank you again Marzanna!
We recently bought a 3 piece dinette from The Brick on Montrose in Niagara. There was an issue so I called and spoke to a "Customer Service" Rep who said "Once delivery has been accepted there is nothing we can do". At which point I asked to speak with the Manager. Apparently he was on a conferece call but she would have him call me back...I'm still waiting...since Tuesday at 3:45! That Manager should be ashamed! Customer Service? More like Customer Disregard!
Jacquie the customer service manager, went above and beyond to rectify a concern I had. Even though the mistake was mine she was very tolerant and helped me see where I had miscalculated. Not easy to do politely.
