I used spray paint near the tank so the sensor tuned off the hot water tank. I reset it using the set up instructions on tank and it worked. Had a service call to clean the tank the next morning and advised the technician the tank is working fine I was quoted 1 hour $ 150.00 for cleaning. Technician spent time on phone with Rheem co. technician and charged me another $ 150.00 Total: $ 339.00 and advised needs burner and not under warranty. I called Rheem myself and recd burner warranty.
Are you the owner of this business?