Horrible service..... My dad requires a feeding tube change and Dr Ward, is the only one in Barrie that can do it?? His staff rarely reply to calls or emails and when they do have zero flexibility. I showed up for an appointment at the hospital with my dad to have the tube changed and they forgot to order the tube..... Had to take my sick dad back home.... NOW it has been over 2mths trying to rebook. My family Dr and myself have been trying to contact the office... This is negligence!