I do not appreciate the lies I have been told here more than once. They are great until you cancel your membership. I have moved to a different city and gave everything I was required to in order to cancel my membership which was confirmed twice once by Kim. Then after continuing to be charged I am told by the regional manager Heather that all the confirmations and things i was told need to be in writing. I guess they know the staff to not tell the truth. only sign up if you want to always pay
I have had nothing short of a great experience with VI Fitness. Over the 5 years I have been a member of the Langford location and have had the right support and assistance to meet my fitness goals. I have tried other fitness clubs before, and find the customer service and support does not even compare to VI! Thank you guys!!
VI Fitness has to be the worst gym I've ever gone to (I wouldn't even give them a star but you have to give one for a review) . I signed up on a 18month contract which i felt i was pushed into completely and was told the only ways to cancel my membership was to move 30km away from any VI Fitness or bring in a doctors note stating I can no longer use the facilities. Well here I am now I lost my job due to being in a car accident , I'm still going through physiotherapy and can't afford to pay my membership anymore so when I called to talk to the manager Bre she told me there's no way I could get out of the membership, I've even tried contacting the head manager who apparently says the exact same thing. DO NOT SIGN UP WITH VI FITNESS EVER!!!!!!!!!!!!!!!!!!!!!!!!!!! Do not want to escalate to a lawyer but seems to be the only possible way.
