The Collision Center at Zimmer Wheaton Buick GMC Kamloops works hard to make the collision repair process as smooth as possible. We believe that our long-time staff, fair prices and fast, friendly service is why we have more than 100 years of combined service in the automotive repair industry. We are an Accredited Collision Repair, Valet, and Express Repair provider for ICBC. What does that mean to you? We ensure that we meet or exceed industry requirements for customer service, and receive annual training accreditation, equipment and warranty coverage. Now also an ICBC Glass Express Shop, we're your one stop glass claim shop, making your windshield and glass repairs hassle free. We are here to please you.more...See more text
Horrible Customer service. By far one of the worst experiences with any business ever. Waited months for an appointment they lost track of. Had to rebook for nearly 2 months later. Told a week to do the work which took a month, No communication and incredibly rude service reps. Had our rental vehicle cancelled with less than an hours notice after a month of no contact and no attempts to reach out, unapologetic, and cost me 154$. Work done was awful.Owner ignoring my emails.Lied to ICBC
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