WHY OFFER DRY CLE...
WHY OFFER DRY CLEANING IF YOU CANT CLEAN MY COAT! I won't be back.
Business Reply February 24, 2015
Thank you for taking your time to write a review about our dry cleaner. I'm sorry that we couldn't wash/dryclean your coat. I hope you understand that some manufacturers make their clothing without thinking cleaning process. For example, there's been cases where certain garment had outer shell that says no dry-cleaning and inner shell that says dry-clean only. We also see garments that gets damaged even if we follow cleaning instructions step-by-step. Of course we want to clean your garment. That's how we earn revenue. But when we decline to wash/dryclean your garment, it is most likely that our intention is not to destroy your garment. Thank you for understanding.