I have always found the staff extremely friendly. Have found some awesome finds. I love the recycle and the fact that all proceeds go to charity. You can't beat that!!
As others have stated, extremely rude staff. I asked a question about a price being different on two near identical items and the staff member (Dare) was very condescending.
I had 80$ worth of goods that I just needed to put on hold for 2 hours and this rude woman at the front gave me instant attitude and treated me like a moron. I think her name was Tuna and she said that it's their "policy" to only hold it for 1 hour even though I'v seen the same bag under the name "tony" with the words "hold please" in behind the showcase for a week now. Completely unprofessional and disorganized. I don't go to value village anyone because of this bad experience.
I waited 10 minutes for someone to come to the jewelry counter; my friend had to do the same thing. while I was waiting in the checkout line another clerk took a customer who had just arrived in the line to another waited so I could state our case. My friend spends at least $200 a month at this stor,.but not any more! the manager was there but did nothing to alleviate the long line situation or see that patrons were taken care of.
Value Village is a great warehouse-style spot for a clothing treasure hunt. You never know what you’re going to find. However, with a little bit of patience you can locate loads of dapper, gently used men’s suits, including top labels in the store’s seemingly endless selection. With patience and repeat visits, you can find brands like Nautica, Calvin Klein and Le Chateau, and even some niche European labels. Multiple locations include Silver Springs Boulevard Northwest.