A very pleasant young man by the name of Zach waited on me. I went in to discuss two issues and he solved some others as well. He was patient, very knowledgeable and took the time to make me feel like a valued customer. Thanks, Zach. I know you helped me once before and it was also exceptional service.Read more
We had a full security system installed in our house last month. There were a couple of hiccups at the beginning with some of the sensors from our previous security system. But they were super prompt in fixing it. Amazing customer service! So happy with the product and would recommend this to family and friends. Read more
We had a problem with an app on our phone loading into the system on our car and received unbelievable customer service from Karan at this Telus store. He was extremely knowledgeable, friendly, patient and polite. Our issue was resolved with the best customer service that we've received in a very long time! Thank you Karan!Read more
I have taken my kids to the Telus World several times, their favorite feature is definately the IMAX theatre. There is a spot here for lunch as well, so you can spend the whole afternoon. This is also fun for adults.Read more
Kevin, who we dealt with today, was the best TELUS representative we have ever had!! He was totally knowledgeable, helpful and efficient, assisting us with a process in which we had several attempts at various stores in B.C. and Alberta. If i could give him a higher rating than what is available here I would!! He gave us advice and smoothly assisted us in the process, and even suggested further bundle deals to save us money. I doubt we will deal with anyone else!! EXEMPLARY SERVICE!! TEN/TEN !
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